Appendix E: Exceptions & Errors Explained

Knowing that you have an error is the first step to a solution. But, in order to get closure on our error issues, we also need to know exactly what errors can get thrown in the CallXML environment, exactly what they mean, and how to interpret them when they happen. In this appendix, you will find a bevy of useful knowledge pertaining what errors and exceptions can happen in particular coding circumstances. We will also go over techniques for trapping and handling the exceptions that are bound to crop up during the average development cycle of an application. The topics covered in this section are as follows:

Overview

General Debugging Techniques: This subsection contains advice on how to write and debug a trouble-free CallXML application. This section also offers a linear, step-by-step guide for troubleshooting your application when your code seems to be riddled with errors.

The Voxeo Real Time Logger: This section explains the intricacies of using the Voxeo real-time logging tool to help troubleshoot your application. Topics covered include a logger how-to guide, logger features, and how to discern an error from a system message.

Getting Support Help: The information contained within this portion of the appendices offers advice on how to get the quickest, most accurate response to support when you simply can't figure out the error on your own. Details include where to send your problems, what we will need to help you, and good old-fashioned, down-home humor to tide you over while you wait for us to fix your application.

Logger Key -- CallXML: This subsection contains the information that you will need to interpret each cryptic logger message that you might encounter, as well as helpful suggestions on how to track down the error so that the logger will quit outputting those pesky error messages.

ANNOTATIONS: EXISTING POSTS

jpw

2/3/2008 1:20 AM (EST)

logger key document link is broken

mikethompson

2/3/2008 2:49 PM (EST)

Hi JP,

I just checked up on this for you and the "key" button in the debugger is working on my end. Are you still having issues with it?

Best,
Mike Thompson
Voxeo Corporation

jpw

7/27/2008 6:30 PM (EDT)

no -- the LINK on this page entitled "logger key" does not work

voxeo_chris

7/27/2008 6:49 PM (EDT)

Hey JP,

I am confirming that the link is not working. We will take care of this in our next update to the docs. Thanks for the notice.

Regards,
Chris

D: Best Practices

| TOC

| General Debugging Techniques