Prophecy 10.0 Development Guide Home  |  Frameset Home

  Controller Database Recovery Tool  |  TOC  |  Editing Configuration Files  

About Ports



Prophecy uses a number of computer ports for communications with platform components and services. If you experience problems with starting or running Prophecy Services, you should check for port conflicts. You should not assign any IVR services or devices, such as SIP phones, to ports used by Prophecy. This topic describes the ports used by Prophecy, and how to determine what ports are actually in use by your operating system.

What ports are in use?

To see the ports that are currently in use, you can run the netstat command in the Command Prompt window, or in a Terminal window for Mac OS X and Linux operating systems.

To run netstat

Enter the following code in the Command Prompt or Terminal window, and then press Enter:

netstat -abn >netstat.txt

The preceding code will run the netstat command using the following filters:
The results are saved to a file called netstat.txt that is saved into the same directory where your ran the command. You can use the port information in the following section to look for port conflicts.

Prophecy 10.0 - Ports

The following ports are reserved for the Prophecy components described. Do not assign any of the used ports for other application or web services. In general, avoid using any ports from 5060 - 5070, and 9960 - 10000.

SIP Ports
2554 -  Instant Messaging/SMS
5060 -  Prophecy - Call Routing
5061 -  Prophecy - CallXML
5062 -  PRISM - SIP Servlets
5063 -  Prophecy - CCXML 1.0
5064 -  Prophecy - VoiceXML default page
5065 -  Prophecy - VoiceXML transfer SBC script
5066 -  VXML - SIP VoiceXML port
5067 -  Prophecy - SCXML port
5068 -  PRISM - iMRCP
5069 -  Reserved for future use
5070 -  Prophecy - SIP Phone

MGCP Ports
2427 -  Prophecy - MGCP

HTTP Ports
9990 -  PRISM - User Content (static files, php)
9991 -  PRISM - User WARs
9992 -  Designer
9993 -  VxLaunch - Start/Stop services from Management Console
9994 -  VPhone
9995 -  PRISM - Agent
9996 -  PRISM - Controller
9997 -  Log Search - Splunk UI server
9998 -  CRWebApp/CallRouter
9999 -  Prophecy - Control port

HTTPS Ports
9980 -  PRISM - User Content (static files, php, java web apps)
9981 -  Reserved for future use
9982 -  Designer, MC2
9983 -  Reserved for future use
9984 -  Reserved for future use
9985 -  Reserved for future use
9986 -  Reserved for future use
9987 -  Reserved for future use
9988 -  CRWebApp/CallRouter
9989 -  Reserved for future use

Misc Ports
9961 -  JMX Agent
9962 -  DNS Named
9963 -  DNS RNDC
9964 -  SNMP Master Controller Listener
9965 -  SNMP Master Controller Manager
9966 -  SNMP Agent Listener
9967 -  SNMP Agent Manager
9968 -  Log Search - Listener/Light Forwarder
9969 -  JMX-SNMP WebApp Adaptor (Query/Stats)
9970 -  Port Authority Server
9971 -  Reserved for future use
9972 -  Log Search (UI)
9973 -  JoeyBoss - Derby database
9974 -  Prophecy - MRCP server
9975 -  Log Search - Log stream
9976 -  Log Search - Backend control/API
9977 -  Log Viewer
9978 -  VXML - Control port
9979 -  Prophecy Commander - ActiveMQ

UDP Ports
RTP uses UDP ports, by default, assigned beginning at port 10000. For each licensed port, two ports are assigned. For example, a 10-port license would have an RTP port range of 10000 - 10020, and a 300 port license would have an RTP port assignment of 10000 -  10600. You must open these ports in most network firewalls.

Next Steps

Port conflicts caused by third-party programs can cause Prophecy, or components of Prophecy to fail to start, or create errors. Review your logs for port-related errors using the netstat command or other troubleshooting methods. For more information, see Troubleshooting Prophecy .

See Also

    Prophecy Overview
    Prophecy Home
    Prophecy Commander
    Command-Line Tools
    Editing Configuration Files
    Prophecy Applets
    Troubleshooting Prophecy
    Voxeo Support
                                                                                                         


  ANNOTATIONS: EXISTING POSTS
0 posts - click the button below to add a note to this page

login
  Controller Database Recovery Tool  |  TOC  |  Editing Configuration Files  

© 2012 Voxeo Corporation  |  Voxeo IVR  |  VoiceXML & CCXML IVR Developer Site