Many settings in Prophecy 9 are stored in configuration files. You should only edit configuration files through the Management Console. In most cases, you can make changes through the GUI. However, you can only complete some tasks by editing configuration files. Please note that you are also editing these configuration files in the Management Console.
Located in the voxeo prophecy home directory (e.g. C:\Program Files\Voxeo\):
Your voice applications can place outbound calls using the tel:+ method of dialing. Use the verboten files to restrict calls placed from your applications. You can restrict specific telephone numbers, area codes, or country codes, as well as other dial strings. For example, you can add an entry for 911 to prevent inadvertent calls to emergency response. Or, you can completely restrict international calls to prevent people from using your application to place fraudulent toll calls.
Review these files to make sure they do not include telephone numbers or area codes that your applications will dial.
Located in the config directory under the voxeo prophecy home directory (e.g. C:\Program Files\Voxeo\config\):
The config.xml file allows detailed control over individual components of your voice system. Edit this file to configure the media server, TTS engines, ASR engines, codecs, runtime mode for the Prophecy server, logging, and more.
This section reviews every field in the config.xml file, line by line, so you can understand how each piece is to be configured.
Located in the config directory under the voxeo prophecy home directory (e.g. C:\Program Files\Voxeo\config\):
The Voicecenter-VoiceXML.properties file controls the VoiceXML browser.
<Component Name>-log4j.xml
Located in the config directory under the voxeo prophecy home directory (e.g. C:\Program Files\Voxeo\config\). There are Log4j configuration files for every Prophecy component that uses the Log4J framework (e.g. VoiceCenter-VoiceXML-log4j.xml for the VoiceXML SIP Servlet). The Log4J framework is an industry standard for application logging, there's a lot of online information e.g. on the Log4J web site. Typically, you should not need to edit this file.
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