Verboten Configuration Files

Your voice applications can place outbound calls using the tel:+ method of dialing. Use the verboten files to restrict calls placed from your applications.

You can restrict specific telephone numbers, area codes, country codes, as well as other dial strings. For example, you can add an entry for 911 to prevent inadvertent calls to emergency response. Or, you can completely restrict international calls to prevent outsiders from using your applications to place fraudulent toll calls.

There are two "verboten" configuration files; both are located in C:\Program Files\Voxeo\config for Windows and /opt/voxeo/config for Linux and OS X.

These files are included later in this page. Review the numbers specified in each to make sure your system can dial the numbers it needs to.

Editing the Files

Note: Prophecy prepends all outgoing calls with the number, "1". When adding an entry, be sure to begin it with "1". For example, 1911% prevents calls to 911 (emergency assistance). (Because these calls are placed via a VoIP or SIP gateway, there is no "1" to reach a long distance line as with a standard PSTN system.)

The syntax for entries is straight forward. You can enter a specific telephone number or use the following wildcards:

% wildcard - Prophecy ignores any digits following the % sign
x wildcard - ignores any digit in the specific place in the dialing sequence

After you edit one of the files, save it, and then restart the Prophecy services for your changes to take effect.

verboten_us.txt

This is a list of US numbers that you will not be able to dial. Notice that calls to Operator (0), Directory Assistance (411), emergency assistance (911) are prevented, as well as calls placed to the Bahamas (area code 242), Barbados (area code 246), the Cayman Islands (area code 345), etc.

verboten_intl.txt

This is a list of international numbers that you will not be able to dial.

10%

1111%

1211%

1311%

1411%

1511%

1611%

1711%

1811%

1911%

11%

*%

#%

1900%

1500%

1xxx976%

1xxx111%

1xxx211%

1xxx311%

1xxx411%

1xxx511%

1xxx611%

1xxx711%

1xxx811%

1xxx911%

1xxx0%

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The Prophecy 9 Configuration File

| TOC

| Voicecenter-VoiceXML.properties File